Select Your Country:



Close Window
Enjoy FREE SHIPPING with your order over $125 (login for wholesale rates) $500

Candle Care

How do I decide what candle size to use?

Choose candles based on your burning style. If you like to burn candles for a short period of time, Tapers, Tubes and Bases are a good choice. If you like to burn candles for many hours at a time, Pillars are best. When Votives are burned in the proper sized votive cup they can be burned for various lengths of time. Columns are less sensitive than Tapers, Tubes and Bases and are also suited to various burn times.

How do I properly burn a Pillar candle?

Pillars must be burned on a heat and flame resistant plate. Before lighting your Pillar, trim the wick to ¼” long. For full wax consumption, let a wax pool form to the outer edge of the candle by allowing the pillar to burn for at least 3 hours each time you light it (sometimes longer depending on draft, temperature etc). This prevents the Pillar from burning a hole just down the center. As the Pillar burns down, you can fold the edges into the wax pool for a even burn throughout.  Instead of blowing out the candle, dunk the wick into the wax pool and straighten. When you light your candle, light the base of the wick not the tip.

Hurricane lamps or glass lanterns are not recommended for beeswax pillars as the lamp holds in the heat and reduces oxygen flow to the flame. This may cause the melted candle wax to spill over the side or may cause the wick to smoke up the glass.



How do I properly burn natural beeswax Candlesticks?

Candlesticks include Tapers, Base CandlesColumns and Tubes.

These candles must fit snuggly in a secure holder. Generally the wicks don’t need to be trimmed, but if they appear too long you can trim it to ½”. Do not cut too short as this may cause dripping to occur (the wax is being melted, but there is not be enough flame to burn it up before it spills over the edge). If a carbon cap develops on the tip of the wick, extinguish the candle, trim the wick and relight.  We do not use chemical additives to harden the outside edge of our candles to prevent dripping. Under most conditions natural beeswax candles are virtually dripless, however all candles are sensitive to drafts. When a candle flame is exposed to a draft, it may start to flicker. If your candle drips, extinguish, remove the candle from the draft and relight.  Forced air furnaces, ceiling fans and quick movements around the candle all create draft. Extinguish the flame of your candle before it comes in contact with your holder as the heat may crack glass holders.

How do I properly burn a natural beeswax Votive candle?

Votives require a votive cup as they are designed to fully liquefy. Candles in glass cups require special attention. Make sure to choose an appropriate holder, as the thickness of the glass cup will affect the quality of the burn. Thick holders draw heat away from the Votive and you may end-up with an incomplete burn. Usually the wick doesn’t need to be trimmed on a Votive unless the flame is flickering and producing smoke  You can put a teaspoon of water or coarse salt in the bottom of the Votive cup before placing the votive in it. This makes for easier removal of the wick tab and wax after the candle has burned down. You may also place the cup in the freezer for easy wax removal.  Votives have a large wick tab to hold the wick up and centered. The tab also helps disperse the heat for a safer burn. 

How do I properly burn natural beeswax Tealights?

Tealights must be burned in the Tealight cups we provide or other cups made specifically for them. They are designed to fully liquefy. You don’t need to trim the wick and they are are best burned in one lighting. If you choose to extinguish the candle it may not relight if less than half the wax is left. Thick holders draw the heat away from the Tealight and you may get an incomplete burn. Tealights have a large wick tab to hold the wick up and centered, the tab disperses the heat for a safer burn.


How do I properly burn a natural beeswax Ornamental candle?

Always place Ornamentals on a pillar plate. Due to the intricate design of our ornamental candles, you may find they need extra care. For example, the petals of the Ponderosa Pine Cone may fall onto your pillar plate. You can slowly feed the fallen wax back into the candle. For candles with varying diameters, you may need to extinguish the flame when the melt pool gets too close to the edge. Let the wax cool and relight.

How often should I trim the wick on my natural beeswax candle?

Depending on which type of candle you are using, you may have to trim the wick. Generally if the flame is flickering or moving back and forth a lot the wick should be trimmed. Occasionally carbon may build up on the wick and resemble a small mushroom. If this occurs extinguish the candle, trim the wick, and relight. For candles that are not symmetrical the full height of the candle (such as our Ornamentals), the melt pool may get very close to the edge of the candle. Before the wax spills over, extinguish the flame, trim the wick and relight. For candles burned in a container such as a votive cup, the flame may get too large for the oxygen supply. This will cause flickering and may cause sooting due to incomplete combustion. Extinguish the flame, trim the wick and relight.

What is the best way to extinguish my candle?

For Pillars and larger diameter candles simply dunk the wick into the melted wax and straighten, making sure to center it for an even burn. This eliminates smoking and guarantees an easy relight. Candlesticks such as Tapers, Tubes and Bases should be snuffed out with a smokeless snuffer. Votives should be snuffed out with a smokeless snuffer. To ensure a proper re-light, Tealights should only be extinguished if they are less than half consumed.  They should also be snuffed out with a smokeless snuffer.


Is it important to keep my candle clean?

Yes! You should never leave matches or trimmed pieces of wick in the candle. The debris can and will act like an additional wick. You may end up with too hot of a burn or with a flame that is close to the edge of the candle resulting in a blow out. The melted wax will spill out and run down your candle. It is best to avoid this mess, but also a good reason to always burn your candles on or in an appropriate holder. OOPS! Odds are if you are reading this you have been faced with a candle blow out and there is wax all over your tablecloth. Learn how to get the wax out and to ensure this does not happen with your next candle, take this preventative measure!

How do I stop my candle from dripping?

When a flame flickers a lot the candle may drip. There are a few factors which cause the flame to flicker: drafts from air furnaces, fans, etc. or from quick movements around the candle.  If the flame is large, trimming it may help or move your candle to a draft-free environment.

How do I get natural beeswax out of fabric?

If you spill on fabric, place the item in the freezer until it hardens and you can chip it off. You can also cover the fabric with paper towel and press a warm iron over the spill and repeat until the wax is absorbed.

How do I get beeswax out of my candle holder?

The easiest way to remove beeswax from your holder is to place it in the freezer for a few hours. Once removed from the freezer simply chip the wax off and wash with warm soapy water. Always burn candles on or in appropriate holders.